About Us
Founded in 1978, Atlantis Cooling & Heating has grown by providing outstanding quality and customer service, and by backing up our work with rock-solid guarantees. Our personnel undergo continuous training to be able to complete work on-time and without defects.
Before your expert dealer (hopefully you'll call Atlantis) arrives at your home to service your Carrier heating and cooling system, take a moment to make sure you're prepared for the appointment. That way, you can ensure your expert Technician has all of the information he or she needs, and can go directly to work getting your Carrier system into top-performing condition.
1. Know where all of the equipment in your heating and cooling system is located.
2. Perform basic troubleshooting tactics.
3. Check your air filter. A dirty air filter is a common cause of problems.
4. Write down the model numbers of all your Carrier products.
5. Be ready to explain clearly what symptoms or problems you've had.
6. Know how long ago your problem began.
7. Make sure the system is accessible by the dealer. If there is something blocking any of your products, please remove it.
8. If your system equipment is in an attic or crawl space, please make it easily accessible.
9. Lock pets in a separate room so they don't get in the way or get hurt.
10. Make sure there's an adult (18 or over) home to legally allow entry to your home.
11. Be prepared to answer the phone. Most Technicians will call to confirm the appointment on their way.
12. If you rent your home, make sure you have your landlord's permission to have your system serviced.
13. If your heat pump or air conditioner is frozen, shut it off before the technician arrives so it's thawed and ready for service.
14. Make available a file containing information on all prior services performed on your system.
15. Be prepared to make payment to the Technician.
Equipment available today is substantially more efficient than ever before. You can cut your cooling costs by up to 50% through upgrading or replacement of your existing equipment. We have a leasing program will spread your initial costs and improve your bottom line.
We have over 30-years of experience providing mechanical construction and service for facilities involving telecommunications, laser technology, casinos, medical, electronics, manufacturing, automotive, and aircraft. What can we do for you?